WATCH REPAIRS

Maintaining a Timepiece

A watch is a complicated piece of machinery which is subjected to the stresses and strains of daily life. Wear and tear is unavoidable so maintenance is key in ensuring that your timepiece is working properly. Over time, parts need to be re-lubricated or replaced, gaskets and batteries must to be changed to guarantee that your watch is working efficiently.

If your timepiece needs cleaning or repair, our resident watchmaker will work tirelessly to restore it to its original condition. We perform warranty repair or replacement on all brands that we sell or service. Please bring your watch in for a free diagnosis and estimate.

Brands We Service

  • Rolex

  • Omega

  • Tag

  • Breitling

  • Cartier

  • Antique watches and pocket watches

  • And many more

Watch Services

  • Battery Replacement

  • Crystal Replacement

  • Band Adjustments

  • Re-attach Spigots

  • Antique Watch and Pocket Watch Refurbishment

 

Watchmaker

 Maintenance Description

Mechanical watch

The overhaul of a mechanical watch is an incredible and intricate process. It takes hours to calibrate the time, balance wheel and escapement cleaning and oil the movement. The movement and its functions are checked to ensure that they work properly. The case and bracelet are cleaned and polished, and all gaskets are changed to prevent water damage.

Quartz watch

Quartz movements stop working when the battery dies, so the battery is replaced, the movement and the watch functions are checked. The case and bracelet are cleaned and all gaskets are changed to prevent water damage. We don’t guarantee water proofing when we change the battery in store. If you want your watch to be water resistant, we will have to send it to the factory to be serviced there.

The Overhaul

We recommend that an overhaul is done every 4 to 5 years, but it can be influenced by how the watch is used. An overhaul comes with a warranty of 1 to 2 years to ensure the timepiece continues to function well.

Water Resistance

Watches come with various levels of water resistance. Most water resistant watches are not designed for prolonged active use in water. Exposure to the elements of everyday life such as perspiration, water and UV light will slowly wear down your watch’s water resistance. Additionally, certain chemicals in water and perfumes can damage the seals in the watch.

When using your watch in water a lot, we recommend a Maintenance service is done every year. When occasionally using your watch in water, a Maintenance service can be done every other year.

For timepieces with screw-down crowns, do not forget to check and make sure it is locked before using it in water. Watches should be tested for waterproofing every 2 years and the gaskets replaced as necessary to maintain water resistance.

Leather Bands

Leather straps should never get wet. Exposure to moisture, high humidity, cosmetic or oil products will cause the leather to wear down as well as stain or discolour the band.

Water Resistance Level Activities
3 bars / 30 m / 100 ft Splash proof – waterproof in small amounts of water
5 bars / 50 m / 165 ft Can be submerged – Suitable for swimming but not jumping into the water
10 bars / 100 m / 330 ft Suitable for swimming and shallow diving
20 bars / 200 m / 650 ft Suitable for scuba diving
30 bars / 300 m /1000 ft Good for deep sea diving

Note: DO NOT wear water resistant watches in hot showers, saunas or hot tubs. The heat will distort the gaskets and cause rust to form in the movement.