About Us

Bob Thompson Jewellers is a renowned jewellery store in Ottawa with a reputation for a high standard of quality in the jewellery industry. Established in 1952, Bob Thompson’s is a family owned and operated business located in the heart of Centretown at the corner of Bank and Gloucester streets. We pride ourselves on our unique jewellery collections and are widely known for our exceptional customer service. Our dedicated staff provide expert assistance with your jewellery and watch purchases and repairs. Bob Thompson’s carries an exclusive selection of products that will be sure to become a cherished part of your family’s heirlooms for generations to come.

Our Values

Bob Thompson Jewellers concentrates primarily on meeting the jewellery and watch-related needs of our customers with skill and integrity. We aspire to make your experience with us uniquely enjoyable by listening to your specific requests, building a positive relationship while keeping your vision in mind, and ultimately delivering a product that exceeds your expectations. Bob Thompson’s is dedicated to keeping you in our growing family of clients where making your dreams a reality is our utmost priority. It is our goal to provide you with stunning collections, quality handcrafted custom jewellery, and superior lines of world class watches.

Our Story

Robert Joseph Thompson started his career in the jewellery industry in 1952 as a skilled and well respected watchmaker. Over the years, his interest in the industry expanded to include jewellery. In 1970, Robert’s wife, Margaret, joined the business to handle the bookkeeping and daily store operations. Together, they worked hard to build Bob Thompson Jewellers, in time, becoming successful in a very competitive industry. Throughout the 50 years of their career, Bob and Margaret’s main focus was to provide excellent service to their valued customers while paying prodigious attention to detail.

Today, the Bob Thompson name is known for its unprecedented craftsmanship in both jewellery making and watch repairs, maintaining its reputation as one of the leading jewellery stores in Ottawa. It is now run by the second generation of the Thompson family – Greg, Jeff, and Derrick – who have successfully followed in their parents’ footsteps, each having excelled in his own specialty in the trade. As goldsmith, watchmaker, and gemologist, together they comprise one of Ottawa’s most innovative providers of fine jewellery, watches, gift ware, and accessories.